Getting started with the new iPad 9.7 and iPad Pro is hitting a technical snag, according to some frustrated users and verified by our own testing.
It’s impossible to import existing backup data on an updated iPhone through iCloud or iTunes, because Apple hasn’t updated the iPad to iOS 12.1.2 yet. This is especially maddening for brand new iPad owners who only have iPhone data to import.
The latest version of the iPhone operating system is iOS 12.1.2, a minor tweak aimed at solving eSIM issues and other iOS 12 problems. The latest version of the iPad, meanwhile, is stuck at iOS 12.1.1.
The iPad doesn’t need the phone-focused iOS 12.1.2 update… Only it does because now you can’t import iCloud or iTunes backups from an iPhone into a new iPad if you’ve already updated to iOS 12.1.2 on the phone.
@AppleSupport If I try to set up a new iPad via iCloud backup, but my iPhone is already on iOS 12.1.2, am I stuck? iPad is only up to iOS 12.1.1 [...]