iPhone and iPad users around the world are finding Spotify, TikTok and other iOS apps aren’t working right now.
Some users are claiming other services such as Tinder and Pinterest are also down. It’s thought to be an issue specifically with Facebook’s SDK that is used by many of these apps.
Facebook has acknowledged an issue with its iOS SDK, and it has confirmed that it’s investigating the problem. Facebook hasn’t confirmed that it’s working on a fix, but we can assume that the company is trying to solve the problem.
According to Down Detector, a service that monitors online services, the issues began with Spotify at 11:32 BST and have continued ever since. A full list of other apps affected is currently unclear but there may be more.
TechRadar can confirm that the iPhone and iPadOS app for Spotify is causing issues for many users around the world.
We’ve found the Spotify app doesn’t load and instead shows the Spotify logo before crashing. In our tests, we’ve found the service is still working fine on a variety of Android devices, and the desktop apps are also unaffected.
This tweet below shows the exact issue that we’ve seen:
@Spotify App is suddenly crashing upon opening App version: 8.5.66iOS: 13.5.1Tried:-Restarting the phone-Redownloading the appany suggestions? pic.twitter.com/zWbzng7NYOJuly 10, 2020
Spotify has confirmed that is has seen the issue with its app, and the company says it’s “currently investigating the issue”.
According to Business Insider, one anonymous developer confirmed that they were able to drop certain Facebook SDK connected features to ensure their apps continue to work as normal. That’s a big sign that the issues are due to the Facebook SDK.
What can you do right now?
An official fix will need to be issued from Facebook or the other app developers for the issues to be properly sorted.
You can also ensure your phone is offline, and you’ll be able to use certain services. For example, we turned off internet on an iPad device and we were once again able to access Spotify and listen to our downloaded playlists.
You won’t be able to reconnect to the internet without the app crashing though as it’ll try to ping Facebook’s servers and that will cause the issue to start again. That makes apps like Tinder and TikTok relatively useless without access to the interne.
TechRadar has asked Spotify for comment and we’ll update this article whenapps begin to be fixed.
social experiment by Livio Acerbo #greengroundit #techradar https://www.techradar.com/news/spotify-is-down-right-now-if-you-have-an-iphone