Few people have greater insight into the follies and foibles of humans than smartphone repair technicians. Sure, Shakespeare is the master when it comes to cutting observations on human nature, but the people who repair our phones see us at our most vulnerable—mangled hardware in palms, usually with some embarrassing and revelatory mistake to confess.
The world is filled with potential tech treachery, so it’s best to act preemptively and wrap your phone in a protective case.
Laxmi Agrawal of Cupertino iPhone Repair and Sam Shoman of SF Smart Wireless have seen it all. A client who dropped his phone in the snow and found it two months later in a puddle of snowmelt. A client whose phone was run over by a truck and brought it in with tire chain marks crushed onto the screen.
Their experience shows that even if you’ve vowed to be careful, the world is filled with potential tech treachery, so it’s best to act preemptively and wrap your phone in a protective case. We